FAQ

FREQUENTLY ASKED QUESTIONS

Last updated: Feb 10, 2019

What is Techlab's Teaching Philosophy?

Our core teaching philosophy focuses on nurturing learning in kids through self motivation and hands-on project work in small-size classroom experiences. We apply decades of real world professional experiecnce in Silicon Valley and combine it with research in the science of learning. We have a well defined and rigorously developed curriculum to achieve outcomes working with students. Learn more about our curriculum.


Who are your instructors and teaching assitants?

Our instructors are working professionals at high-tech companies(incl. Google, Intel, Oracle) and college students with Computer and engineering majors. Our staff is trained and we emphasize paying attention to each student's individualized learning needs. We also include teaching assistants in a few classes to assist instructors.


What is your student to instructor ratio?

Typically we have 6-8 students per instructor. In some classes the instructor may include a teaching assistant to help with coding or engineering projects.


Do you provide year around programs?

We have summer camps with morning/afternoon sessions, and year long after-school classes for grades 6 through high school.


Can we continue with sessions after summer camps?

Our focus is to ensure continued learning through practice to grasp the fundamentals and build on skills. Our Fall and Spring sessions focus on school year learning. For our students, we offer a complementary evaluation session, to match learning tracks with student's knowledge and needs. Please email us at info@techlabeducation.com


What is your full year schedule?

Typically our summer programs run from June through August, Fall sessions start after labor day weekend in September and run through December. Spring sessions are from January through April. For current year schedule, click here.


Do you offer any group discounts?

We believe kids learn best when they are in a group environment with motivated peers. Please inquire for group discounts for 5 or more student enrolling together.


Need to customize learning for my student or group of students?

We believe in providing flexible learning paths for each student.


What is Techlab's cancellation and refund policy?

School Year Programs:

For semester long (12 week classes), we offer flexible 4-week subscription payments, which automatically renew every 4 weeks. All payments are due 4 weeks prior to start of any subscription period. To cancel your subscription, you have upto 4 weeks prior to start of session to email us and stop your subscription. We provide a significant discount for pre-paying for the whole semester (12 weeks). No refunds are available for pre-paid semester payments.

We invest significant resources to hire & train qualified instructors and tutors. Our cancellation and refund policy allows us to ensure your students get the best training. We require a minimum of 5 students to start a class. Your fees will be fully refunded if the minimum class size is not met.

Summer Programs:

You have upto 4 weeks prior to the start of your summer class to cancel and receive a full refund. The refund will be issued through the same method used to pay for the class. Any non-refundable processing fees charged by the payment processor will be deducted.


What is your policy for missed classes?

For classes held once a week, if a student is going to miss her scheduled time, she can attend another class date offered during the same week, e.g. if Intro to Java student misses regular Tuesday (5-6.30p) class, she can attend the Sat (10.30-noon) class, by informing her instructor. For classes held twice a week, for missed class/es, the instructor will work with you to makeup and stay in sync with the class schedule.click here.


Have More Questions?

Check out our FAQ Page or send us a message!

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